Review & Referral Scripts
Review & Referral Request Scripts for Painters
In the painting business, your reputation is as important as your cut-in lines. When homeowners are spending $4,000 on an exterior or $2,000 on cabinet refinishing, they look for social proof before they ever pick up the phone. These scripts help you capture that proof while the paint is still fresh and the customer is happiest.
Post-Job Google Review Request
Use this script right after you pull up the drop cloths and do the final walkthrough with the homeowner.
I am so glad you love how this satin finish turned out in the kitchen. Now that the tape is off and everything is clean, would you mind sharing your experience on Google? Most people find us by looking at reviews of our prep work and cleanup. I can text you a direct link right now so you do not have to go searching for our page.
Tips for this scenario
- -Ask during the final walkthrough while they are admiring the new color.
- -Mention that specific details about your cleanup help calm the fears of nervous homeowners.
Common Mistakes to Avoid
!Waiting too long after the paint dries to ask for the review—the excitement fades fast.
!Forgetting to ask for reviews on small touch-up jobs which are easy 5-star wins.
!Answering the phone with paint on your hands and sounding frustrated or distracted.
!Not having a direct Google review link ready to text to the customer immediately.
!Ignoring reviews that do not have text; even a 5-star rating with no comment deserves a thank you.
