Review & Referral Scripts
Review & Referral Request Scripts for Personal Trainers
In the fitness industry, your reputation is your strongest muscle. Since most clients invest $400 to $1,200 in training packages, they rely heavily on social proof and word-of-mouth before committing to a coach.
Post-PR Google Review Request
Use this script immediately after a client hits a Personal Record (PR) or reaches a major weight loss milestone.
That was an incredible set, and hitting that PR shows how much work you have put in! While that post-workout high is still going, would you mind leaving a quick Google review about our sessions? It helps other people in the neighborhood who are looking to get stronger find a coach they can trust. I will text you the direct link right now so you don't have to search for it. It really helps my small business grow!
Tips for this scenario
- -Ask when endorphins are highest right after the session.
- -Text the link immediately so they can click it before they leave the gym parking lot.
Common Mistakes to Avoid
!Answering the phone while spotting a client on a heavy lift, which is a safety hazard.
!Forgetting to ask for a review when a client is most excited about their results.
!Not having a link ready to send, making the client do the work of finding your business page.
!Letting new leads go to voicemail during peak hours without a fast follow-up.
!Being too generic in review responses instead of highlighting the client's specific fitness journey.
