How AI Appointment Scheduling Works
From call to confirmed booking in under 60 seconds.
Caller requests an appointment
"Hi, I need to schedule a consultation for next week."
AI checks your real-time availability
Instantly accesses your Google Calendar, Outlook, or Calendly to find open slots.
Offers available times to caller
"I have Tuesday at 2 PM or Wednesday at 10 AM available. Which works better for you?"
Books and confirms instantly
Creates the calendar event, sends confirmation to both parties, and can even send a reminder before the appointment.
Why Businesses Love Automated Scheduling
More bookings, fewer no-shows, zero scheduling headaches.
No Phone Tag
Customers book during the first call. No "I'll call you back" or missed callback attempts.
24/7 Booking
Appointments can be scheduled at 2 AM on a Sunday. Your calendar fills while you sleep.
No Double-Booking
Real-time calendar sync means every slot offered is actually available.
Automatic Reminders
Reduce no-shows with SMS or email reminders sent before appointments.
Integrates With Your Calendar
Works with the tools you already use. No switching required.
Google Calendar
Real-time sync with personal and shared calendars
Microsoft Outlook
Full Office 365 calendar integration
Calendly
Use your existing event types and rules
Cal.com
Open-source scheduling integration
Square Appointments
Perfect for service businesses
Industries Using AI Scheduling
Home Services
HVAC, Plumbing, Electrical
Healthcare
Dentists, Doctors, Therapists
Professional Services
Law, Accounting, Consulting
Beauty & Wellness
Salons, Spas, Fitness
Real Estate
Agents, Property Managers
Automotive
Shops, Dealers, Detailing
Frequently Asked Questions
How does the AI know my availability?
SkipCalls connects directly to your calendar (Google, Outlook, Calendly, etc.) via secure OAuth authentication. When a caller requests an appointment, the AI checks your real-time availability and only offers slots that are actually open. If you block time on your calendar, the AI won't offer it.
Can it handle complex scheduling rules?
Yes. The AI respects your calendar settings including buffer times between appointments, working hours, lunch breaks, and different appointment types with different durations. If you use Calendly or Cal.com, it follows your existing event type configurations.
What if I need to reschedule or cancel?
Changes made in your calendar sync automatically. If a customer calls to reschedule, the AI can cancel the existing appointment and book a new one in the same call. You can also manage appointments directly in your calendar app.
Does it work with multiple staff calendars?
Yes. For businesses with multiple team members, the AI can check availability across all staff calendars and book with the appropriate person based on service type, availability, or caller preference.
Are appointment reminders included?
Yes. SkipCalls can send automatic SMS or email reminders before appointments. This typically reduces no-shows by 30-40%. Reminders are customizable for timing and message content.
What information does the AI collect when booking?
The AI collects the caller's name, phone number, email (optional), and reason for the appointment. You can customize which fields are required and add custom questions specific to your business.