Every Call Goes Straight to Your CRM
Stop typing call notes into your CRM. SkipCalls automatically creates contacts, logs calls, and updates deals in ServiceTitan, Jobber, HubSpot, Salesforce, and more. Zero manual data entry.
How CRM Integration Works
Automatic sync from call to CRM record in under 30 seconds.
AI handles the call
Your AI receptionist answers, qualifies the caller, and captures all relevant information.
Data is structured
Name, phone, email, reason for call, appointment details - all organized into clean fields.
CRM is updated automatically
New contact created or existing contact updated. Call logged. Notes added. All without you lifting a finger.
Workflows triggered
Trigger follow-up tasks, sales sequences, or any automated workflow based on call outcomes.
Supported CRMs and Tools
Native integrations that work out of the box.
ServiceTitan
Field ServiceCreate customers, book jobs, and log calls directly into ServiceTitan.
Jobber
Field ServiceCreate clients and work requests automatically from every call with full transcripts.
HubSpot
CRMCreate contacts, log calls, and update deals in HubSpot CRM.
Salesforce
CRMEnterprise-grade integration with Salesforce leads and activities.
GoHighLevel
MarketingPush leads, trigger workflows, and sync data with GHL.
Zapier
AutomationConnect to 5,000+ apps for unlimited automation possibilities.
Why CRM Integration Matters
Zero Manual Entry
Every call automatically creates or updates CRM records. Your team never has to type anything.
Complete Customer History
Every call is logged with full transcript and summary. Never ask "What did we discuss last time?"
Faster Follow-Up
Leads appear in your CRM immediately after calls. Start follow-up sequences within minutes.
Custom Webhooks
For CRMs not on our list, use webhooks to send call data anywhere via HTTP.
Industry Use Cases
| Industry | CRM | Workflow |
|---|---|---|
| Home Services | ServiceTitan / Jobber | New customer calls → Job created → Technician dispatched |
| Healthcare | Practice Management | Patient calls → Record updated → Appointment scheduled |
| Real Estate | Follow Up Boss / kvCORE | Lead calls → Contact created → Agent notified → Drip started |
| Legal | Clio / PracticePanther | Prospect calls → Lead intake → Consultation scheduled |
| Sales Teams | HubSpot / Salesforce | Inbound call → Deal created → Tasks assigned → Sequence started |
| Agencies | GoHighLevel | Client calls → Contact synced → Automation triggered |
Data That Gets Synced
Frequently Asked Questions
How do CRM integrations work?
When SkipCalls handles a call, it automatically sends structured data to your connected CRM. For native integrations (ServiceTitan, HubSpot, etc.), you connect via OAuth and configure field mapping. For other CRMs, you can use Zapier or custom webhooks to receive call data.
What data gets synced to my CRM?
By default: caller name, phone number, email (if collected), call summary, full transcript, call outcome, and any custom fields you configure. For appointment bookings, the appointment details are also synced.
Will it create duplicates in my CRM?
No. SkipCalls checks for existing contacts by phone number before creating new records. If a contact already exists, it updates their record with the new call information rather than creating a duplicate.
Can I map custom fields?
Yes. During integration setup, you can map SkipCalls data fields to your CRM's custom fields. For example, you can map "reason for call" to a custom field in your CRM for lead qualification.
What if my CRM is not listed?
You have two options: Use Zapier to connect SkipCalls to 5,000+ apps including most CRMs. Or use custom webhooks to receive call data via HTTP POST and handle it with your own integration.
Do CRM integrations cost extra?
No. All integrations are included in the standard $199/year plan. There are no additional fees for CRM connections, webhooks, or data sync.
Connect Your CRM Today
Setup takes minutes. Every call from now on will automatically sync to your CRM. Included in your $199/year plan.