Every Call Transcribed, Summarized, Searchable
Never forget what was discussed on a call. SkipCalls automatically transcribes every conversation, extracts key points, and delivers summaries to your inbox. Search across all your calls in seconds.
What You Get After Every Call
Customer called to schedule HVAC maintenance. Booked for Thursday 10 AM. Mentioned furnace making clicking noise. Requested quote for duct cleaning.
- Appointment scheduled: Thursday 10 AM - HVAC Maintenance
- Send duct cleaning quote via email
AI: Good afternoon, thank you for calling ABC Heating and Cooling. How can I help you today?
Caller: Hi, I need to schedule a maintenance check for my furnace.
AI: I'd be happy to help with that. Let me check our availability. I have Thursday at 10 AM or Friday at 2 PM available. Which works better for you?
... (transcript continues)
How Call Transcription Works
Automatic, accurate, and instant.
AI answers and records the call
Every incoming call is professionally handled and recorded with caller consent.
Speech-to-text processing
Advanced AI converts the conversation to text with speaker separation and punctuation.
Smart summary generation
AI analyzes the transcript to create a concise summary highlighting key points and action items.
Instant delivery
Receive the full transcript and summary via email, SMS, or in your dashboard within seconds.
More Than Just Transcription
Smart features that make your call data actionable.
Searchable History
Find any conversation by searching for keywords, caller name, or date. Never lose track of what was discussed.
Email Summaries
Get a concise summary in your inbox after every call. Know what happened without reading the full transcript.
Action Item Extraction
AI identifies tasks and follow-ups from conversations. Nothing falls through the cracks.
Compliance Ready
Full documentation for industries that require call records. HIPAA-friendly options available.
How Businesses Use Call Transcripts
Training & Coaching
Review calls to train staff on best practices and identify coaching opportunities.
Dispute Resolution
Have a record of exactly what was said if customers dispute pricing or agreements.
Quality Assurance
Monitor call quality and ensure your AI receptionist is handling calls correctly.
Lead Follow-Up
Reference exactly what a lead asked about before your callback conversation.
Compliance Documentation
Maintain records for legal, healthcare, or financial compliance requirements.
Meeting Notes
Use transcripts as meeting notes for scheduled calls and consultations.
Frequently Asked Questions
How accurate is the transcription?
SkipCalls uses state-of-the-art AI speech recognition that achieves 99%+ accuracy for clear audio. The system handles accents, industry terminology, and background noise well. For highly specialized terminology, you can add custom vocabulary to improve accuracy.
How quickly do I receive transcripts?
Transcripts are typically available within 30-60 seconds after a call ends. You'll receive an email with the summary immediately, and the full transcript is accessible in your dashboard.
Are call recordings stored securely?
Yes. All recordings and transcripts are encrypted at rest and in transit. Data is stored in SOC 2 compliant infrastructure. You can set automatic deletion policies and control who has access to recordings.
Can I download or export transcripts?
Yes. Transcripts can be exported as text files, PDFs, or JSON. You can also set up automatic forwarding to your CRM or other business systems via webhooks or native integrations.
Is caller consent handled automatically?
SkipCalls can be configured to announce call recording at the start of each call, which is required in some jurisdictions. You control the exact message. The AI provides proper disclosure before recording begins.
Does transcription cost extra?
No. Full call transcription, summaries, and recordings are included in the standard $99/year plan. There are no per-minute or per-call transcription fees.
Never Forget a Call Detail Again
Start getting full transcripts and summaries for every call. Included in your $99/year plan with no per-call fees.