The Hispanic Market Opportunity
Spanish-speaking customers represent massive buying power. If you can't serve them in their language, they'll find a competitor who can.
Hispanic buying power in the US
of Hispanic consumers prefer Spanish for service calls
will choose a competitor if you can't help in Spanish
How Bilingual Support Works
Seamless language detection and natural conversations.
Caller speaks in their preferred language
"Hola, necesito hacer una cita..." or "Hi, I need to schedule an appointment..."
AI detects language instantly
Within the first few words, the AI recognizes Spanish or English and switches accordingly.
Natural conversation continues
The AI responds fluently in the caller's language - no menus, no awkward pauses.
You receive summaries in your language
Regardless of what language the caller spoke, you get the transcript in English (or Spanish if preferred).
See It In Action
Caller: Hola, necesito programar una cita para revisar mi aire acondicionado.
AI: Por supuesto, con gusto le ayudo. Tenemos disponibilidad el jueves a las 10 de la manana o el viernes a las 2 de la tarde. Cual le funciona mejor?
Caller: El jueves esta bien.
AI: Perfecto, le he agendado para el jueves a las 10 AM. Puede darme su direccion?
Caller: Hi, I need to schedule an appointment for my AC check-up.
AI: Of course, I'd be happy to help. We have availability Thursday at 10 AM or Friday at 2 PM. Which works better for you?
Caller: Thursday works for me.
AI: Perfect, I've got you scheduled for Thursday at 10 AM. May I have your address?
Same business. Same AI. Different languages. Both callers get equal service.
Why Bilingual AI Beats Traditional Options
Automatic Detection
No "Press 1 for Spanish." The AI instantly recognizes the caller's language and responds naturally.
Native-Quality Fluency
Not robotic translation - genuine, fluent conversations that sound natural to native speakers.
24/7 Bilingual Coverage
Spanish-speaking customers often call after hours. Your AI receptionist is always available.
No Extra Cost
Bilingual support is included in the standard $99/year plan. No language surcharges.
Industries Benefiting From Bilingual Support
Home Services
Plumbers, electricians, HVAC contractors serving Hispanic homeowners
Healthcare
Medical offices, dentists, and clinics with Spanish-speaking patients
Legal Services
Immigration attorneys and law firms serving Hispanic communities
Real Estate
Agents and property managers in diverse neighborhoods
Restaurants
Restaurants taking reservations from Spanish-speaking diners
Automotive
Auto shops and dealers serving all customers
SkipCalls vs. Traditional Bilingual Services
| Feature | SkipCalls | Bilingual Staff |
|---|---|---|
| Annual Cost | $99/year | $35,000-50,000 |
| 24/7 Availability | Shift-dependent | |
| Instant Language Detection | Manual | |
| Consistent Quality | Varies | |
| Handles Simultaneous Calls | Limited |
Frequently Asked Questions
How does the AI know which language to speak?
The AI uses advanced speech recognition to detect the caller's language within the first few words - typically under one second. It then continues the entire conversation in that language naturally. There's no menu or prompt needed.
Is the Spanish really fluent, or does it sound robotic?
Our AI uses native-quality Spanish voices with natural pronunciation, rhythm, and regional awareness. Spanish-speaking callers consistently report it sounds like talking to a real bilingual person, not a translation engine.
Can it handle different Spanish accents?
Yes. The AI is trained on diverse Spanish accents including Mexican, Central American, Caribbean, and South American variations. It understands regional vocabulary differences and responds appropriately.
What if a caller switches between languages?
Many bilingual callers code-switch naturally between Spanish and English. The AI handles this seamlessly, responding in whatever language the caller is currently using. It can even follow mid-sentence switches.
Will I get call summaries in Spanish or English?
You choose your preferred language for summaries and transcripts. Even if the caller spoke entirely in Spanish, you can receive everything in English (or vice versa). The full transcript shows the original language.
Are other languages supported?
Currently, SkipCalls supports English and Spanish, which covers 95%+ of US callers. Additional language support is on our roadmap based on customer demand. Contact us if you need other languages.