The True Cost of Missed Calls for Dentists
Every time you are mid-procedure with a drill in hand and the phone rings unanswered, you are likely losing a high-value crown or emergency patient. Research shows that 70% of dental patients won't leave a voicemail if they are in physical pain; they simply call the next dentist on Google.
This includes the first year of cleanings, X-rays, and at least one standard restoration like a filling.
Patients with an abscess or broken tooth will almost always book with the first practice that answers the phone.
Missing one parent's call can lose you the recurring hygiene and orthodontic revenue for an entire household over ten years.
Two out of three potential patients will hang up rather than leave a message for a callback.
The blended average cost of common procedures like extractions, composite fillings, and initial exams.