Phone Scripts
Phone Script Templates for Home Inspectors (2026)
When you are deep in a crawl space or walking a steep roof, answering the phone is impossible. These scripts ensure that every homebuyer and real estate agent gets a professional response even when you have a flashlight in one hand and a moisture meter in the other.
New Inspection Inquiry
Use this when a potential buyer calls to ask about your services and availability.
Thanks for calling! I would love to help you with your home inspection. To give you an accurate quote, can you tell me the square footage and the age of the home? For a standard home like that, my fee is usually between $350 and $450. I also offer radon testing for $150 and sewer scopes for $200 if you want the full picture of the property. Does that sound like what you are looking for?
Tips for this scenario
- -Always ask for the age of the home as older houses take longer and may cost more.
- -Mention add-on services early so they don't have to call back later to add them.
Common Mistakes to Avoid
!Answering the phone while in a noisy attic where the customer can't hear you.
!Failing to ask if the water, gas, and electricity are turned on before arriving.
!Giving a flat quote without knowing the age or square footage of the property.
!Not following up with agents who haven't referred a client in a few months.
!Letting calls go to a generic voicemail that doesn't say when you will call back.
