The True Cost of Missed Calls for Home Inspectors
Every time you are deep in a crawl space or walking a roof, your phone is ringing with a potential $500 job. Industry data shows that 80% of home buyers will not leave a voicemail and will simply call the next inspector on the Realtor's list if you do not answer immediately.
This is the baseline revenue lost every time a new client call goes to your voicemail instead of a live person.
Failing to answer means losing out on high-margin sewer scopes and radon tests that buyers usually bundle at the time of booking.
A single missed call from a new agent can cost you their entire annual book of business, averaging 40 inspections per year.
In the high-stakes world of inspection contingencies, buyers move to the next competitor if they do not get a human response within 180 seconds.
Nearly a quarter of inspection inquiries happen after 6:00 PM when buyers are home from work reviewing their contracts.