Pricing Inquiry Scripts
Pricing Inquiry Response Scripts for Carpenters
In custom carpentry, your time is your most valuable asset, and answering the phone mid-cut on a table saw is dangerous and disruptive. These scripts help you handle pricing questions professionally, filter out low-budget callers, and secure high-value jobs like custom cabinets and decks without losing your focus in the workshop.
The General 'How Much?' Call
Use this when a caller asks for a flat price on a project like built-in shelving without providing details.
I would love to help you with that built-in project. To give you an accurate number, I usually see these range from $1,500 for standard paint-grade units up to $5,000 for custom hardwood finishes. It really depends on the dimensions and the type of wood you prefer. Would you like me to send over a link where you can upload a few photos of the space so I can give you a tighter estimate?
Tips for this scenario
- -Give a broad range immediately to see if it fits their budget.
- -Mention material types like 'paint-grade' vs 'hardwood' to show value differences.
- -Always ask for photos to save yourself an unnecessary trip.
Common Mistakes to Avoid
!Answering the phone while a loud saw or sander is running in the background.
!Giving a firm price before seeing the site or checking current lumber yard prices.
!Forgetting to mention that finishing (stain/paint) is often a separate cost.
!Not asking for the client's timeline, leading to scheduling conflicts months down the road.
!Failing to follow up on a quote because you're too busy in the workshop.
