Pricing Inquiry Scripts
Pricing Inquiry Response Scripts for Insurance Agents
In the insurance world, the first agent to pick up the phone usually wins the policy. These scripts are designed to help you balance the need for speed with the necessity of gathering accurate underwriting data so you can move callers from 'just shopping' to a signed application.
Standard Auto Quote Inquiry
Use this when a caller wants a quick price for car insurance without providing much detail.
I can certainly help you with an auto quote. For most drivers in our area, we see premiums ranging from $75 to $150 per month depending on your coverage limits and driving history. To give you an exact figure and find every available discount like 'good student' or 'low mileage,' I'll just need to run your Motor Vehicle Report. Do you have your driver's license handy, or should I have SkipCalls text you a secure link to upload it?
Tips for this scenario
- -Always provide a range first to anchor their expectations.
- -Mention specific discounts early to show you are looking to save them money.
Common Mistakes to Avoid
!Giving an exact quote before running the MVR or CLUE report, leading to 'rate ups' later.
!Failing to ask for the 'Dec Page' from their current carrier to ensure an apples-to-apples comparison.
!Not mentioning the multi-policy bundle discount on every single car insurance call.
!Letting the phone go to a generic voicemail where 80% of shoppers will simply hang up and call the next agent.
!Focusing entirely on the premium rather than explaining what the coverage actually does during a claim.
