Pricing Inquiry Scripts
Pricing Inquiry Response Scripts for Nail Salons
Pricing calls are the #1 “quick question” that steals your attention when you’re literally holding someone’s hand and can’t stop mid-service. These scripts help you quote prices fast, protect your time, and still book the appointment—so you don’t lose the client to the salon down the street that answered first.
Standard “How much is a manicure/pedicure?” (simple menu service)
Use when the client asks for a basic service with no add-ons mentioned.
“Totally—our classic manicure is $25, and our pedicure is $35. If you want gel polish, that’s usually an add-on, so the total depends on what you pick. Are you looking for regular polish or gel? And do you want it today or a specific day this week?”
Tips for this scenario
- -Give the base price first ($25 manicure / $35 pedicure), then ask one quick question (regular vs. gel) to narrow it.
- -End with a booking question (“today or this week?”) so the call doesn’t turn into a price-only conversation.
- -If you’re mid-service, keep it to two choices: “regular or gel?” and “today or later?”
Common Mistakes to Avoid
!Quoting a low number for a “full set” without asking length, shape, gel vs. acrylic, or nail art—then getting a client upset at the chair.
!Forgetting to ask about gel removal or “set from another salon,” which changes both price and how much time you need.
!Answering too long while you’re mid-manicure (hands on client), then rushing prep and making mistakes like flooding the cuticle.
!Saying “It depends” without giving a clear range ($50–$100) and one quick question to narrow it.
!Not turning a price call into a booking attempt—no “What day works for you?” means the caller just shops the next salon.
