Review & Referral Scripts
Review & Referral Request Scripts for Caterers
In the catering world, a 5-star review is as important as a perfectly seasoned main course. Since most clients won't book a $5,000 wedding or a $1,500 corporate gala without seeing social proof, these scripts help you turn happy appetites into a consistent stream of new bookings.
Google Review Request Post-Event
Send this via text or email 24 to 48 hours after a successful event while the flavors are still fresh in their minds.
Hi [Client Name], it was such a pleasure catering your [Event Type] at [Venue]! Our kitchen team loved hearing how much the guests enjoyed the braised short ribs. If you have a moment, would you mind leaving us a quick Google review? Your feedback helps other hosts find us when they need a reliable caterer, and it truly helps our small business grow.
Tips for this scenario
- -Mention a specific dish they raved about to make the request feel personal.
- -Include the direct link to your Google Business profile to reduce friction.
Common Mistakes to Avoid
!Waiting too long to ask for the review until the 'afterglow' of the event has faded.
!Answering the phone while the kitchen is loud, making you sound unprofessional and disorganized.
!Forgetting to ask the host for a referral while the guests are literally still eating the food.
!Not having a link ready to text a client immediately when they give a verbal compliment.
!Letting new lead calls go to a generic voicemail during peak wedding inquiry season.
