Review & Referral Scripts
Review & Referral Request Scripts for Solar Installers
In the solar industry, a $25,000 installation is a massive investment built entirely on trust. These scripts help you turn every successful Permission to Operate (PTO) notice and battery backup setup into a steady stream of high-quality Google reviews and referrals.
Requesting Google Review Post-PTO
Use this once the utility company has officially granted Permission to Operate and the system is live.
Hey there! Now that your system is officially energized and you are spinning that meter backward, I wanted to see if you would share your experience. Most homeowners are nervous about switching to solar, and hearing about your install and the 30 percent tax credit process really helps. Would you mind leaving us a quick Google review? I will send the link over now so you can do it while you are checking your production app.
Tips for this scenario
- -Send the text immediately after they see their first day of high production in the app.
- -Mention that their review helps other neighbors feel safe about going solar.
Common Mistakes to Avoid
!Waiting too long to ask for the review after the physical installation is finished but before PTO.
!Failing to mention the referral bonus amount clearly, leaving customers unmotivated to share.
!Forgetting to ask the customer to upload a photo of their clean rooftop array to the Google review.
!Ignoring reviews that mention 'permit delays' which are usually the city's fault, not yours.
!Not having a dedicated phone line or AI service to capture referral calls while you are on a high roof.
