Review & Referral Request Scripts for Staffing Agencies
In the staffing world, your reputation for quality of hire and speed to fill is everything. These scripts help you turn successful placements into a constant stream of new job orders and high-caliber candidates through reviews and referrals.
Google Review Request - Placed Candidate
Use this script one week after a candidate starts their new direct hire or temp-to-hire role.
Hi [Name], I'm so glad to hear your first week at [Company] went well! We love seeing our candidates land roles where they can really thrive. If you have a moment, would you mind leaving us a quick Google review? It helps other job seekers find us and helps us keep making great matches like this one. I can text you the link right now if that works for you!
Tips for this scenario
- -Wait until the one-week mark to ensure they've settled into the work environment.
- -Mention specific career growth they discussed during the interview to make it personal.
Common Mistakes to Avoid
Pro Tips
- 1.Use an AI receptionist like SkipCalls to handle intake calls from candidates while you're busy interviewing, so you never miss a $15k placement opportunity.
- 2.Automate your referral requests to go out exactly 30 days after a candidate’s start date.
- 3.Post screenshots of your best Google reviews on LinkedIn to attract high-value executive search clients.
- 4.Create a 'Review Station' or QR code in your office for candidates to use immediately after a successful prep session.
- 5.Offer a small incentive, like a $5 coffee card, for any candidate who completes a feedback survey, regardless of the rating.
Frequently Asked Questions
When is the best time to ask a client for a referral?
The 'honeymoon phase' is best—usually right after you've submitted a stellar candidate shortlist or immediately after the 90-day guarantee period has passed successfully.
Should I respond to 1-star reviews from candidates I didn't represent?
Yes. A professional response showing that you take all feedback seriously matters more to prospective clients than the actual negative rating from a disgruntled applicant.
How do I ask for a review without sounding desperate?
Frame it as a way to help other people in their industry. People are more likely to help when they feel their feedback is helping 'the community' or 'other job seekers' rather than just your bottom line.
Can I offer candidates money for a Google review?
Technically, Google's terms of service prohibit incentivizing reviews. It is better to incentivize 'referrals' which lead to placements, and ask for reviews based on the merit of your service.
Stop Losing High-Value Placements to Faster Agencies
Don't let a $25,000 direct-hire fee slip away because you were in an interview when the client called. SkipCalls provides a 24/7 AI receptionist for Staffing Agencies that books meetings and screens candidates for just $19.99/month.
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