Voicemail Greetings
Professional Voicemail Greetings for Staffing Agencies
In staffing, speed wins. A missed call can mean losing an urgent temp order (20–50% markup) or a direct-hire fee (15–25% of salary) to the next agency that answers first. These voicemail greetings are built for real staffing situations—client rush requests, candidate call-backs, no-shows, and after-hours surprises—so you set clear expectations and get better messages you can act on fast.
Standard Business Hours (Main Line)
Use during normal hours when you’re often in interviews, reference checks, or client calls.
“Thanks for calling [Agency Name], a staffing and recruiting firm for temp, temp-to-hire, and direct hire. We’re helping candidates and clients right now and may be in interviews. If you’re a client with an urgent order, say ‘urgent’ and leave your company name, role, shift, pay rate, and start date. If you’re a candidate, leave your name, the job you applied for, and the best time to call. We return most calls within 1 business hour.”
Tips for this scenario
- -Prompt clients for role + shift + pay rate so you can quote markup (often 20–50% on temp) on the return call without playing 20 questions.
- -Prompt candidates to name the job title/requisition so you don’t waste time matching them to the wrong posting.
- -Give a firm callback window (“within 1 business hour”)—it reduces hang-ups and repeat dialing.
Common Mistakes to Avoid
!Your greeting doesn’t say you’re a staffing agency, so clients aren’t sure you handle temp, temp-to-hire, or direct hire and they hang up to call another firm.
!You don’t ask for the details that matter (role, shift, pay rate, start date), so your callback turns into a long intake and you lose the speed-to-submit race.
!After-hours voicemail gives no clear next step for no-shows and call-outs, so urgent temp coverage (20–50% markup) goes to a competitor by morning.
!You treat candidates and clients the same in the message, so candidates leave long stories while clients don’t leave the info you need to open a requisition.
!Your callback promise is vague (“we’ll get back to you soon”), which causes repeat calls and voicemail clutter when you’re already in interviews.
