Seasonal Call Volume Guide for Beauty Spas

From mid-November through December, your phone will ring more than any other time of year. Most of these callers are looking for last-minute gift certificates or a 'holiday glow' treatment before family events. Because you are likely performing back-to-back $150 body treatments during this time, you cannot physically answer the phone. This is where you lose the most money to competitors who have dedicated receptionists. To handle this, you need a system that can process gift certificate questions and book appointments even when your hands are busy with a client. Since many of these callers are in a hurry, providing an immediate answer via an AI receptionist ensures they buy from you instead of the spa down the street.