Call Forwarding Guide
How to Forward Calls from Dialpad
Setting up call forwarding from Dialpad to SkipCalls allows you to capture every lead with an AI receptionist that never sleeps. In less than five minutes, you can ensure your Dialpad VoIP traffic is handled professionally by our advanced AI system.
Connect Dialpad
- 1
Login at dialpad.com/login
- 2
Navigate to Your Settings → Your Devices → Forwarding Number
- 3
Enter forwarding number: your SkipCalls number
- 4
Save changes
Troubleshooting
- •Confirm your Dialpad status is set to Available to ensure forwarding rules are active.
- •Verify that the Do Not Disturb mode is disabled as it can prevent calls from reaching the forwarding destination.
- •Check that the SkipCalls destination number is entered correctly in the routing section of your Dialpad dashboard.
- •Ensure your Dialpad seat has the necessary administrative permissions to route calls to external numbers.
Frequently Asked Questions
Will my Dialpad callers know their call is being forwarded?
No, the transition from Dialpad to SkipCalls is seamless and appears as a standard call connection to your customers.
Can I schedule Dialpad to only forward calls after business hours?
Yes, you can use Dialpad's routing rules to send calls to SkipCalls specifically during nights, weekends, or whenever you are busy.
How do I disable call forwarding back to my original Dialpad settings?
Simply navigate to your Dialpad call handling settings and remove the SkipCalls number or toggle the forwarding option to off.
Are there additional fees from Dialpad for forwarding calls?
While Dialpad includes forwarding in most plans, you should review your specific service agreement for any applicable outbound per-minute rates.
Ready to forward your Dialpad calls?
Set up SkipCalls in minutes. Your AI receptionist answers every call 24/7 — no missed leads, no voicemail tag.
