How to Forward Calls from Quo (Openphone)

Connect Quo (Openphone)

1. 1

   Open OpenPhone and sign in

2. 2

   Open your number’s Call flow builder

3. 3

   Select “Forward all calls”, enter your SkipCalls number, then enable the call flow

4. 4

   Or add a “Forward call” step in your flow (e.g., after Business hours/Ring users) and set destination to your SkipCalls number

Troubleshooting

• •Confirm you’re editing the correct Openphone number (if you have multiple lines/workspaces, forwarding settings apply per number).
• •Double-check the forwarding destination is a standard 10-digit US number and entered correctly (one wrong digit will cause immediate failures).
• •Review your Openphone call flow/routing rules: if you have business hours, IVR/menus, or ring groups enabled, make sure forwarding is placed at the right step (e.g., after hours vs. always).
• •If calls ring your Openphone app but don’t forward, verify the forwarding condition isn’t limited to “unanswered” with a long ring time—lower the time-to-forward so SkipCalls receives calls sooner.
• •If forwarding works sometimes but not always, check for conflicting settings like simultaneous ringing to multiple devices/users, or “do not disturb”/availability settings that change how calls are routed.
• •After changing forwarding settings, place a test call from a different phone number (not your Openphone line) and test both during and outside business hours to confirm the correct rule triggers.

Frequently Asked Questions