Review & Referral Request Scripts for Couriers
In the courier business, your reputation for speed and reliability is everything. A single 5-star review highlighting a successful rush delivery can be the difference between a one-time $20 stop and a $1,500 monthly medical route contract. These scripts help you turn every completed drop-off into a marketing asset while you stay focused on the road.
Post-Rush Delivery Text
Send this via text immediately after completing an urgent or high-priority $100+ rush job.
Hey, I just dropped off that urgent package at the courthouse. Since time was of the essence, I am glad we could beat the deadline for you! If you are happy with the speed, would you mind leaving me a quick Google review? It helps other local businesses find a reliable driver when they are in a rush. I will send you the link right now.
Tips for this scenario
- -Send the link while you are still in the parking lot so you do not forget.
- -Mention the specific urgency of the job in your request.
Common Mistakes to Avoid
Pro Tips
- 1.Put a QR code for your Google reviews on the back of your delivery clipboard or tablet.
- 2.Use SkipCalls to automatically text a review link to customers after you finish a delivery call.
- 3.Categorize your reviews by job type like Medical, Legal, or Same-Day to build trust in specific niches.
- 4.Offer a $10 credit toward a future Rush delivery for every successful business referral.
- 5.Mention your clean driving record or HIPAA compliance in your review responses to boost authority.
Frequently Asked Questions
When is the best time to ask a courier customer for a review?
The best time is within 15 minutes of the delivered notification. The relief of a successful delivery makes customers more likely to say yes.
How can I get more medical courier contracts through referrals?
Ask lab managers specifically for introductions to other clinics on your current route to save them money on pickup fees.
Should I respond to every single review?
Yes, especially in the courier industry where trust and communication are the primary things customers are buying.
What should I do if a customer complains about the price of a rush delivery in a review?
Respond by explaining the costs of expedited fuel, insurance, and the priority handling required to beat the deadline.
Stop Losing $150 Rush Jobs to Voicemail
Couriers cannot answer the phone while weaving through traffic or carrying heavy parcels. SkipCalls uses AI to answer every call, book your deliveries, and send review links automatically for just $19.99 a month so you never miss a stop.
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