Voicemail Greetings
Professional Voicemail Greetings for Couriers
In the courier business, speed is the only currency that matters. If you do not answer the phone, the customer will simply call the next driver on the list, costing you $50 to $150 in lost revenue. These scripts help you sound professional and keep leads warm while you are safely focused on the road or navigating a delivery drop-off.
Standard Business Hours
Use this during your normal working hours when you are behind the wheel or making a drop-off.
Hi, you have reached [Business Name]. I am currently out on a delivery and cannot answer the phone safely. Please leave your name, the pickup zip code, and the destination. Let me know if you need a standard same-day delivery or a $50 rush service. I check messages at every stop and will call you back shortly. Thank you for choosing a local courier.
Tips for this scenario
- -Mention your specific service area so customers know they called the right person.
- -Always ask for the pickup and drop-off zip codes to help you quote the price faster.
Common Mistakes to Avoid
!Recording your greeting while driving with the window down, creating loud wind noise.
!Not mentioning your service area, leading to wasted time calling back people outside your zone.
!Failing to ask for pickup and drop-off locations in the voicemail prompt.
!Leaving an old holiday greeting active weeks after the season has ended.
!Sounding rushed or annoyed in your greeting, which scares off new $100+ rush clients.
