Pricing Inquiry Scripts
Pricing Inquiry Response Scripts for Handymen
When you are balanced on a ladder or deep in a crawlspace, answering pricing questions is a struggle. These scripts help you give professional, realistic quotes without under-selling your skills or losing the lead to a faster responder.
The Standard 'How Much?' Inquiry
Use this when a caller asks for a price on a common, small repair like a leaky faucet or a broken cabinet hinge.
Thanks for reaching out! For general repairs like that, I typically work on an hourly rate of $125 with a two-hour minimum. That minimum covers my travel and setup time, and if the fix is quick, I can use the extra time to tackle other items on your to-do list. Does that hourly rate fit within what you were looking to spend?
Tips for this scenario
- -Always mention the service minimum first to avoid losing money on small trips.
- -Offer to fill the remaining time with other small fixes to increase the value for the customer.
Common Mistakes to Avoid
!Quoting a flat price over the phone without seeing 'hidden' issues like mold or bad wiring.
!Answering the phone while a circular saw or drill is running in the background.
!Forgetting to mention that materials are billed separately from labor.
!Not asking for a project photo via text immediately after the call.
!Failing to mention you are insured when the customer brings up a cheaper competitor.
