Review & Referral Request Scripts for Notaries
Reviews and referrals hit different for mobile notaries and signing agents because people pick the notary who answers first—and who looks most trustworthy. The right scripts help you ask without sounding pushy, while keeping you compliant (no “coaching” signers, no discussing documents) and respectful of time-sensitive signings like loan packages and end-of-month closings.
1) Post-Job Google Review Request (General Notarization / Mobile Visit)
Use right after you finish the notarization, before you walk back to your car.
“All set—thank you. If you felt comfortable with how I checked ID, explained the notarial certificate, and kept things moving, would you be willing to leave a quick Google review? It helps people feel safe choosing a notary, especially for time-sensitive stuff. I’ll text you the link so it’s one tap. If you mention the city and that it was a mobile notary visit, that really helps.”
Tips for this scenario
- -Ask after you hand back IDs and finalize the journal entry—people feel ‘done’ and are more likely to follow through.
- -Make it easy: send a short text with the review link and a 1-line prompt (city + service type).
- -If it was a $25–$50 simple notarization, ask for “quick” and “1 minute” so it matches the size of the job.
Common Mistakes to Avoid
Pro Tips
- 1.Save 3 text templates in your phone: ‘General notarization,’ ‘Loan signing,’ and ‘Hospital/emergency’ review requests—with your Google link inserted.
- 2.Prompt them with notary-specific details: “on time,” “ID verification,” “clear steps,” “mobile notary in [City],” “smooth signing.”
- 3.At the end of month, ask for reviews from your cleanest $150–$300 closings first—those clients often write the strongest trust-based reviews.
- 4.Use a contact card (vCard) that says “Mobile Notary & Signing Agent” and your service area—referrals happen faster when they can forward it.
- 5.If you miss calls while you’re witnessing signatures, consider a 24/7 answering option like SkipCalls so new clients can book while you’re in a signing—then you can follow up after with a review request link.
Frequently Asked Questions
What’s the best time to ask for a Google review as a mobile notary?
Right after you finish: IDs returned, journal completed, stamp done, and documents put away. If it’s a loan signing, ask while you’re packing up, then text the link once you’re in your car.
What should I tell clients to mention in the review?
Keep it general and trust-based: on-time arrival, clear instructions, professional ID verification, and “mobile notary in [City].” Avoid asking them to mention document details (like a will, POA, or loan terms).
How many times should I follow up if they said they’d leave a review?
One follow-up text 48–72 hours later is usually enough. If it was a larger job ($150–$300 closing), you can do a second follow-up a week later, but keep it polite and short.
How do I respond when someone complains about travel fees or after-hours pricing?
Acknowledge the frustration, explain that mobile notary fees include travel/time and that you follow state ID rules, and invite them to contact you privately with the date and city. Don’t debate in public or share personal details.
Can I offer a discount for leaving a review?
It’s risky and often against platform rules. Safer: never incentivize reviews. If you want to encourage word-of-mouth, offer a referral perk like “$10 off their travel fee” for a new client they send—separate from reviews.
How do I get more referrals from title/escrow and real estate pros?
Use signing-agent language: ask to be added to their preferred notary roster, confirm you can handle scanbacks and deadline closings, and make booking easy with your direct line, service area, and typical availability windows.
Stop losing mobile notary calls while you’re in a signing
When you’re checking ID, completing your journal, and guiding a loan package, you can’t answer the phone. SkipCalls answers 24/7, filters spam, captures the details (city, document type, timeframe), and can book the appointment—so you win the urgent notary work and still stay focused at the table.
More Resources for Notaries
After-Hours Guide
Handle calls outside business hours effectively
Business Hours Optimization
Optimize when and how you answer calls
Call Handling Best Practices
Handle every call like a pro from ring to close
Client Retention Scripts
Keep customers coming back with follow-up calls
Communication Checklists
Step-by-step customer communication guides
Complaint Handling Scripts
Turn complaints into loyalty with the right words
Emergency Call Protocol
Triage and handle urgent calls effectively
Lead Response Templates
Follow-up templates that close more jobs
Missed Call Cost Analysis
Calculate the real cost of every missed call
No-Show Follow-Up Templates
Recover missed appointments professionally
Customer Onboarding Checklist
Step-by-step new customer onboarding process
Phone Etiquette
Make great first impressions on every call
Phone Scripts
Ready-to-use call scripts for every scenario
Phone Setup Guide
Configure your business phone system right
Pricing Inquiry Scripts
Handle price questions without losing leads
Scheduling Tips
Smart appointment scheduling strategies
Seasonal Call Guide
Plan for peak and slow call seasons
Upselling & Cross-Selling Guide
Increase revenue naturally during service calls
Voicemail Greetings
Professional voicemail scripts that set expectations