Professional Voicemail Greetings for Barbers
When you have a razor against a client's neck or the clippers running, you cannot stop to answer the phone. Every missed call is a potential $35 haircut or $50 hot towel shave going to the shop down the street. Use these scripts to look professional and keep your chair full even when you are busy behind the station.
Standard Business Hours
Use this when you are in the shop but currently behind the chair with a client.
Thanks for calling the shop. I am currently behind the chair and focused on a cut, so I cannot grab the phone right now. If you are looking to book a haircut or beard trim, the fastest way is through our online booking link in our Instagram bio. Otherwise, leave your name and number and I will call you back during my next break between fades. Talk soon.
Tips for this scenario
- -Mention your online booking link immediately to reduce the number of messages you have to return.
- -Keep the background quiet so clients do not hear loud clippers or music while you are recording.
Common Mistakes to Avoid
Pro Tips
- 1.Smile while you record your greeting; it sounds crazy, but people can hear the friendliness in your voice.
- 2.If you are a solo barber, mention that 'I' am busy rather than 'we' to build a personal connection.
- 3.Always promise a specific callback time, like 'between 12 and 1' or 'after 6 PM'.
- 4.Keep your greeting under 20 seconds so people don't hang up before the beep.
- 5.Mention if you are 'Cash Only' in the greeting to avoid awkwardness at the end of the cut.
Frequently Asked Questions
Should I tell customers to text me instead of leaving a voicemail?
Yes, for many barbers, a text is easier to manage between clients than listening to a long voicemail. Just be sure you have a business line that can handle those texts.
How often should I change my voicemail greeting?
You should update it at least once a month or whenever your shop hours change for holidays or events like Back-to-School season.
What if I am a walk-in only shop?
Your greeting should state your current wait time or simply say 'We don't take appointments, but come on down—the average wait right now is about 20 minutes.'
Do I need to mention my prices in the greeting?
It is not necessary, but mentioning a 'starting at' price for a standard cut can help filter out customers who are looking for a $10 budget cut if you charge $40.
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