Voicemail Greetings
Professional Voicemail Greetings for Locksmiths
As a locksmith, every missed call is a missed lockout job that goes straight to your competitor. Since you are often under a dashboard or working on a cylinder, these scripts help you maintain a professional image and capture essential details like lock brands or vehicle models while your hands are busy.
Standard Business Hours (Busy on a Job)
Use this when you are onsite rekeying a house or installing hardware and cannot pick up.
Hi, you have reached [Business Name]. I am currently onsite assisting another client with their security needs. Please leave your name, phone number, and the type of service you need—whether it is a house lockout, a rekey, or a new deadbolt installation. I check my messages between every job and will call you back within 15 minutes to get you taken care of.
Tips for this scenario
- -Mention a specific callback window like 15 minutes to prevent the customer from calling the next locksmith on Google.
- -Ask them to specify the service type so you can have a price estimate ready when you call back.
Common Mistakes to Avoid
!Recording your greeting with a loud drill or traffic noise in the background, which sounds unprofessional.
!Failing to ask for the lock brand (Schlage, Kwikset, etc.), which helps you prepare the right tools.
!Not mentioning your service area, leading to wasted time returning calls for locations 50 miles away.
!Giving no timeframe for a callback, which almost guarantees the customer will call the next locksmith in the search results.
!Forgetting to tell the customer to stay off the phone so they can actually receive your return call.
