Phone Setup Guide
Business Phone System Setup Guide for Chiropractors
When you are mid-adjustment with a patient suffering from chronic sciatica, you cannot simply stop to answer the phone. This guide helps you build a professional phone system that captures high-value consultations and emergency walk-ins even when your hands are on a patient.
Selecting Your Chiropractic Office Number
A local area code is essential because patients looking for spinal relief want a practitioner in their immediate neighborhood. While a vanity number like 1-800-BACK-PAIN looks good on a billboard, a standard local number builds more trust on your Google Business Profile. Ensure your number is a VoIP (Voice over IP) line rather than a traditional landline so you can easily route calls to your cell phone or an AI receptionist during lunch breaks or after-hours.
Key takeaway: Choose a local VoIP number to ensure patients feel you are part of their community and to allow for flexible call routing.
Implementing an AI Receptionist for 24/7 Coverage
Most patients in acute pain will not leave a voicemail; they will simply call the next clinic on the search list until someone answers. By using an AI phone service like SkipCalls, you can ensure that every person calling about a $200 initial consultation or a $1,500 treatment package gets an immediate response. The AI can answer common questions about your techniques, such as if you use the Activator Method or Diversified Technique, and can even link directly to your booking software like Jane App or ChiroTouch.
