Pricing Inquiry Scripts
Pricing Inquiry Response Scripts for Lawyers
In the legal field, your time is your inventory, and how you discuss pricing determines if a caller becomes a client or a missed opportunity. These scripts help you qualify leads quickly and maintain your professional value without scaring off potential cases while you are in court or meetings.
Standard Consultation Inquiry
Use this when a caller asks 'How much do you charge to talk to a lawyer?'
Thank you for reaching out. We offer a comprehensive initial consultation for $150, which covers a 45-minute deep dive into the specifics of your case. During this time, we will review your documents and outline a legal strategy for you. If you choose to retain our firm for the full matter, that $150 fee is credited back toward your initial retainer. Does Tuesday at 2:00 PM work for a call, or should I see what else is open?
Tips for this scenario
- -Always explain that the fee is credited back to make the decision easier.
- -Focus on the 'strategy' they receive, not just the time spent.
Common Mistakes to Avoid
!Quoting a flat fee for a case that should be hourly, leading to unpaid work hours.
!Giving a 'ballpark' price without explaining what happens if the case gets complicated.
!Sounding defensive or annoyed when a caller asks about the price of a consultation.
!Failing to capture the caller's contact info before discussing pricing details.
!Letting calls go to voicemail during court hours without an AI receptionist to handle basic price questions.
