Professional Voicemail Greetings for Print Shops
In a busy print shop, the roar of an offset press or the hum of a wide-format printer makes answering the phone nearly impossible. Every missed call could be a $200 flyer order or a $2,000 signage project moving to a competitor who picks up faster. These scripts ensure you sound professional and keep leads warm even when you are mid-run or finishing a high-stakes job.
Standard Business Hours (Production Floor)
Use this when the shop is open but the machines are too loud to answer safely.
Thanks for calling [Business Name]! We are currently on the production floor running a print job and cannot hear the phone over the machinery. We do not want to miss your project, whether it is a simple $50 business card refill or a $1,000 banner order. Please leave your name, phone number, and the type of project you are working on. We check our messages between press runs and will call you back within the hour.
Tips for this scenario
- -Mentioning you are on the floor builds trust that you are actually working on jobs.
- -Ask specifically for the 'type of project' to help you prioritize your callbacks.
Common Mistakes to Avoid
Pro Tips
- 1.Mention that you offer 'SkipCalls AI answering' so customers know their message is being transcribed and handled immediately.
- 2.Always ask callers for their email address in the voicemail to send digital proofs quickly.
- 3.If you are a small shop, use 'we' instead of 'I' to make your printing business sound more established.
- 4.Keep a dedicated 'Emergency/Rush' voicemail script during trade show seasons to capture high-value, last-minute orders.
- 5.Set an expectation for 'Proof Approval' times in your greeting so customers know the process.
Frequently Asked Questions
Should I list my prices in my voicemail greeting?
No, because print jobs vary based on paper stock, ink, and quantity. Instead, ask for their job specs so you can provide an accurate quote.
How can I handle rush requests via voicemail?
Ask the caller for their 'must-have' date. This allows you to check your production schedule before you even call them back.
What is the most important piece of info to get from a caller?
Their email address and the type of file they have. This tells you if the job is ready to print or needs expensive design time.
Will customers leave a message if I don't answer?
Most won't—they will call the next shop on Google. Using an AI service like SkipCalls ensures someone 'answers' even when you are busy cutting paper.
Stop Losing $2,000 Signage Jobs to the Shop Down the Street
Don't let the noise of your presses cost you money. SkipCalls provides an AI receptionist for Print Shops that answers every call 24/7, books appointments, and captures job specs while you're busy running the machines.
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