Voicemail Greetings
Professional Voicemail Greetings for Print Shops
In a busy print shop, the roar of an offset press or the hum of a wide-format printer makes answering the phone nearly impossible. Every missed call could be a $200 flyer order or a $2,000 signage project moving to a competitor who picks up faster. These scripts ensure you sound professional and keep leads warm even when you are mid-run or finishing a high-stakes job.
Standard Business Hours (Production Floor)
Use this when the shop is open but the machines are too loud to answer safely.
Thanks for calling [Business Name]! We are currently on the production floor running a print job and cannot hear the phone over the machinery. We do not want to miss your project, whether it is a simple $50 business card refill or a $1,000 banner order. Please leave your name, phone number, and the type of project you are working on. We check our messages between press runs and will call you back within the hour.
Tips for this scenario
- -Mentioning you are on the floor builds trust that you are actually working on jobs.
- -Ask specifically for the 'type of project' to help you prioritize your callbacks.
Common Mistakes to Avoid
!Answering the phone while standing next to a loud, running press where the customer can't hear you.
!Not asking the caller to specify if they have print-ready files or need graphic design help.
!Failing to mention an email address where customers can send their high-res PDFs for a quote.
!Giving a vague return call time like 'as soon as possible' instead of 'after this press run'.
!Not mentioning that you do large-format or signage, which are higher-profit jobs than business cards.
